I thought I had a serious mold problem and Scott came out the next day to inspect the problem. He immediately recognized that it was only surface mold and not a serious issue. He told us it was something that we could easily clean ourselves and was not a health danger. He was very forthright, honest and professional. Would definitely use if I ever have a need for his services.

We were so impressed with Thomas from SERVPRO. He was professional, knowledgeable, efficient and consistently on time for the 5 days we needed service. Thanks for responding so quickly to our leak emergency and taking such care at handling the problem.

Had the unfortunate of having a plumbing failure in a new home construction project nearing completion.
Immediately contacted SERVPRO and short time later,Tom was at the door
He surveyed the situation,gathered the required information, and set to work . Tom exhibited great customer service skills and we wish to thank him for assisting with a bad situation in making it more manageable!

Tom arrived at my residence today to provide an estimate. He was professional, explained everything I needed clarity on and took his time to ensure I understand everything the service would detail. Tom was professional, polite, in time and detailed. I would highly recommend.

Marty and Mike came today to help with some issues in my home today. They were very nice and helpful.

Kyle with SERVPRO went above and beyond to not only make sure our home was protected from what could have been a disaster of mold and mildew, he set our minds at ease with his prompt, polite and informative way of explaining the process. Thank you Kyle we feel blessed it was you who answered the call! Joyce and Albert

These folks are amazing! The two young men who came to my house were professional, helpful, polite and darn good at their jobs. They cleared out the damaged area of all manner of drywall and fallen insulation, which I was personally downright scared of going near. Their positive attitude made the stress of the situation less for me by seamlessly performing their job and talking me through it as they went. Such a pleasure to have them here. Great job.

Kyle with SERVPRO was awesome to work with. I had leaks in my house and Kyle came out numerous time and ensured all my walls were dry prior to completion of the job. He was extremely professional and provided me with knowledge of my home as it related to this particular problem. MJ was also great to work with as he came out a couple of times and provided me with more knowledge and advice regarding this process.

One of our hotel rooms suffered a kitchen fire, SERVPRO came out the same day, got us a quote and started working all in one day. Very impressive!  

SERVPRO came to my store and was able to get the water out and had me back open on the same day. Fantastic group of people over there! 

Had some water damage in two bedrooms last week. Kyle and Rob showed up and quickly got to work. They were very professional and let me know exactly what they were doing and what the next steps in the process would be. Over the next 3-4 days they would call to let me know they were on their way first thing in the morning and worked to get the carpet dry as well as walls and baseboards. In such a stressful situation it was great to have two employees that knew what they were doing and got everything dry within a matter of days. These guys are a credit to SERVPRO and I’m glad they were assigned to my job.

Scott and the crew were very thorough with helping us out with our mold issue. Special thanks to Scott for his advise, expertise and professionalism, as well as Cam, Kyle, Rob, AJ, Victor, Hector and Jeremy.
Much recommended.

Very through inspection, and honest analysis of our situation. We were overwhelmed with where to start and handle our damage. They were able to provide us with clear assessment, detailed steps to follow, and reassurance that the damage wasn’t necessarily as bad as we feared and completely recoverable. The piece of mind alone makes me love these guys!

The company was right on the spot , all of the employees were professional and very caring . Installation was quick and professional. This was an extremely stressful time for us. I want to mention Kyle Parker who came daily to check on the drying progress. He was gentle and very caring . Concern for our well being was sincere. Thanks Kyle and SERVPRO

Our salon flooded due to a broken water pipe, SERVPRO was able to respond and keep our doors open while getting everything perfectly dry. Thanks!!! 

We run a small hotel here and anytime we need carpet cleaning or duct cleaning we always have had SERVPRO give us the best service! 

Very through inspection, and honest analysis of our situation. We were overwhelmed with where to start and handle our damage. They were able to provide us with clear assessment, detailed steps to follow, and reassurance that the damage wasn’t necessarily as bad as we feared and completely recoverable. The piece of mind alone makes me love these guys!

SERVPRO was recommended by my Insurance Adjuster and within 2 hours I had a call from Cindi who came out quickly to assess all of our belongings. Her onsite visit along with her extensive knowledge and tests determined we had smoke damage and soot in 2 other rooms that wasn’t visible to the naked eye. Cindi worked with us to get a date scheduled very quickly. Cindi and the team arrived on-time and I felt right at ease. They showed empathy and understood my hovering around (not easy having strangers in your house touching your personal belongings). They asked questions on where to put things, didn’t break anything and showed care for even a piece of paper. They even set my piggy bank collection on our dresser (they should add designers to their website). They were family within a couple hours! Family in our house is brought together with a fantastic meal. I decided to surprise them with pizza and wings for lunch. I wouldn’t let them say no, they got our home back to normal and I was so thankful. Everything looks like new and even though I don’t want to go through what we did ever again, if I had to I would want this team to come back! Big THANK YOU to Cindi, Becky, Joseph and Eddie! You are a work class team that is simply the best!

Scott and the crew were very thorough with helping us out with our mold issue. Special thanks to Scott for his advice, expertise and professionalism, as well as Cam, Kyle, Rob, AJ, Victor, Hector and Jeremy. Much recommended.

Cleaning crew outstanding work very nice

Excellent service and attention from the entire team. (Original) Excelente Servicio y atención por parte de todo el equipo.

The company was right on the spot , all of the employees were professional and very caring . Installation was quick and professional. This was an extremely stressful time for us. I want to mention Kyle P. who came daily to check on the drying progress. He was gentle and very caring . Concern for our well being was sincere. Thanks Kyle and SERVPRO

SERVPRO did a great job. I would recommend them to anyone! 

The crews responded quickly to storm that flooded my home in Maitland.

Incredibly professional and knowledgeable!

The crew that worked at our house was very efficient and did a terrific job.

The technician that cleaned my area rug was very knowledgeable and polite. We couldn't be more pleased with the service provided and would continue to recommend this team in the future.

Great service! They were very honest and super nice people. They left the areas very, very clean.

Due to the heavy rain and high winds from Hurricane Irma, one of the medical office buildings that I manage lost the exterior shell on two sides of the building, allowing wind driven rain to enter the building. 

Upon seeing the building, I called SERVPRO and they had equipment onsite the same day.  Going forward, they developed a plan to remove, remediate and rebuild the affected areas while staying in constant communication with me.

I would highly recommend SERVPRO in the event of any emergency.

As a mother of three children under 5, I was highly concerned when mold was found in a home we purchased. We called SERVPRO to help. Not only did they remediate the mold efficiently and effectively, they were professional and kind, as if they were helping a family member. Now my family and I can live care free knowing our home is safe thanks to SERVPRO. 

As the property manager of several commercial properties, pre-hurricane, I reached out to make sure I had my key post-hurricane vendors lined up.  I could not have made it through Hurricane Irma without SERVPRO of West Orange. I would not think of going through a weather event without these folks.  I would not even think of using another vendor for clean up and restoration services--period.  I have been a very happy customer of Shannon Perez and her crew for many years now.  Post hurricane, it felt as if Christen Albert never left my side. She never lost her can-do attitude or sunny disposition, and I know she had to be exhausted but she never let it show and she never let up.  She never left her cell phone during those first critical days.  We were all working in difficult conditions but Christen, Dan and Shane delivered on every affected property, every time…and always with a smile.  Their customer service is matched only by their knowledge base, which is incredible.  I have never had them recommend anything they felt I didn’t need to remediate my water issues.  If they tell me they need to bring in a particular piece of equipment for ‘x’ amount of days, I know that is what has to happen.  They have never once let me down.  Thanks, Guys!

Thank you SERVPRO of Apopka/Wekiva for replacing the old dilapidated shelving in our pantry; we are so grateful for this donation and how it will enable us to serve our clients better.

Thank you to Scott Tracy and his SERVPRO franchise. A dear friend of mine that lives in Windermere had a water loss and was hesitant about contacting a restoration company due to a bad experience he had with a different restoration brand. I recommended that he contact a local SERVPRO franchise. He did, an inspection was provided and reassurances were made. At the end of the day, excellent customer service and professionalism were displayed due to top notch training and core values.

A team of wonderful professionals! Scott Tracy is the best anyone could ask for!

Cindy and her packing crew executed their tasks efficiently and carefully. They packed every item with great care and showed the same care when loading the truck. Additionally, they performed the return offload in an outstanding manner.

These employees were a pleasure to have in our home. They displayed professionalism, a can-do spirit, a respectful and personable demeanor, and genuine customer service during their work.

We will recommend SERVPRO at any chance we get.

We are a non-profit 501(C)3 organization that helps underprivileged and special needs children experience music.  We have a small rehearsal space that flooded during a freak thunderstorm.

I called SERVPRO and they responded right away.  Before we knew I the water was removed and the room was ready to use again (luckily it has a hard floor and not carpet).

They also gave me some suggestions on what to have the landlord do to prevent this from happening in the future.

I would not hesitate to use or recommend them again!

SERVPRO and Operations Manager, Marty Hoffman have been a lifesaver. I'm completely impressed with their professionalism and the ability to contact them whether they're in the office or not to get a question or concern addressed. I would highly recommend them -- we have a house in Casselberry and they had a lot of work to do around water damage. Their advice was spot on and they did what they had to do quickly.

SERVPRO was able to come to my house after my toilet supply broke. They were so professional and able to get my house back together in just a few days! 

I am now living in a house that was completely renovated by SERVPRO & it looks like new and has no sign of the horrible situation with the previous owner. Great job thank you!

These guys have been awesome for us! Most professional, respectful, above and beyond. Thank you so much!

SERVPRO came out our home and was able to provide a deep clean that saved my carpets. I thought I was going to have to throw them away! 

Hats off to SERVPRO!